FAQ
MOST POPULAR QUESTIONS
Do you cut the slabs to the measurements that I need?
What sizes do your slabs come in?
6mm thickness: 1600 x 3200mm, covering an area of 5.12 m2.
12mm and 20mm thickness: 1620mm x 3240mm, covering an area of 5.25m2.
Can I get custom colours/designs?
Are your products suitable for outdoor use?
Yes, our products are suitable for outdoor use. Our porcelain slabs are designed for versatility and durability, making them ideal for various applications, including external cladding, outdoor flooring, façades, and even landscaping features. Porcelain's resistance to weathering, UV rays, temperature fluctuations, and its non-porous nature ensures long-lasting performance in outdoor environments.
Are you trade only?
Where can I use porcelain slabs/what can they be used for?
1. Walls
- Feature walls in living rooms, bedrooms, or offices.
- Bathroom walls for a seamless, luxurious look.
- Kitchen splashbacks for a modern and easy-to-clean surface.
2. Floors
- Indoor flooring for residential or commercial spaces.
- High-traffic areas like hotel lobbies or shopping centres.
- Outdoor flooring due to their slip resistance and weather durability.
3. Worktops & Countertops
- Kitchen worktops with heat, scratch, and stain resistance.
- Bathroom vanities for a sleek, seamless design.
- Outdoor kitchen surfaces or bar counters.
4. Furniture
- Dining tables, coffee tables, or console tables with a luxurious finish.
- Cabinet cladding for a bespoke, high-end look.
5. Bathrooms
- Shower enclosures and wet rooms for a spa-like ambience.
- Bath surrounds for a seamless and waterproof finish.
6. Outdoors
- Façades and external cladding, offering modern aesthetics and weather resistance.
- Patios, terraces, or pool areas for an elegant and slip-resistant surface.
- Landscaping features like steps or garden walls.
7. Commercial Spaces
- Reception desks, shop displays, or shelving.
- Wall and floor cladding for hotels, restaurants, or offices.
Can porcelain be used with underfloor heating?
Yes, porcelain is an excellent choice for use with underfloor heating. Porcelain slabs from Clay International are highly compatible with underfloor heating systems due to the following properties:
1. Excellent Heat Conductivity
Porcelain efficiently conducts heat, allowing the underfloor heating system to warm the surface evenly and quickly.
2. Durability
Porcelain is highly resistant to thermal expansion and contraction, making it ideal for use with the temperature fluctuations of underfloor heating systems.
3. Energy Efficiency
Porcelain retains heat well, which means it stays warm for longer, improving energy efficiency and comfort.
4. Suitability for Large Formats
The large-format porcelain slabs from Clay International minimise grout lines, ensuring even heat distribution across the surface.
When installing underfloor heating with porcelain slabs, it's essential to use appropriate adhesives and ensure proper installation for optimal performance and longevity.
What finishes do your slabs come in?
1. Polished
Achieved through a progressive mechanical grinding process using micro-abrasive materials, resulting in a perfectly reflective surface.
Recommended exclusively for cladding applications and the creation of various types of furniture and accessories.
2. Satin
Provides a smooth, soft-to-the-touch surface with an even matte appearance that enhances the slab's patterns.
Ideal for cladding applications and decorative finishes; not recommended for flooring.
3. Matte
Features a lightly textured surface that emphasises a stone-like texture, offering slip resistance.
Suitable for flooring due to its slip-resistant properties and ease of cleaning; also versatile for various other applications.
4. Levigato Pearl
A new finish offering an extremely smooth feel, similar to natural marble, with a completely matte appearance that absorbs light and provides a subtle reflection effect.
Suitable for creating furnishing elements like kitchen countertops and tables, as well as wall tiling; not recommended for flooring applications.
How soon can I get my slabs?
Do you provide installation services?
How durable are porcelain slabs?
Porcelain slabs are incredibly durable, making them ideal for both residential and commercial applications. Their high density and strength make them resistant to scratches, chipping, stains, and moisture, while their non-porous surface ensures easy maintenance. Suitable for both indoor and outdoor use, porcelain is heat-resistant, UV-stable, and impervious to frost and rain, making it perfect for kitchens, bathrooms, cladding, and landscaping. Unlike natural stones, porcelain requires no sealing and withstands harsh chemicals, maintaining its appearance and performance for decades with minimal upkeep.
Do you deliver internationally?
What should I do if my order arrives damaged?
Do I need to carry out any maintenance?
How do I clean/look after my slabs?
Daily Cleaning
- Use a soft cloth or mop: Wipe the surface with a damp cloth or mop to remove dust and dirt.
- Mild detergent: Use a pH-neutral cleaner or mild soap mixed with warm water for regular cleaning. Avoid harsh, abrasive cleaners.
Stain Removal
- Act quickly: Although porcelain is stain-resistant, cleaning up spills promptly prevents any residue.
- Tough stains: Use a non-abrasive sponge with a diluted cleaner. For persistent marks, try a solution of warm water and white vinegar (test first on a small area).
Deep Cleaning
- Occasional thorough cleaning: For heavily soiled areas, use a porcelain-specific cleaner or diluted alkaline cleaner.
- Avoid wax or polish: Porcelain slabs don’t require waxing or sealing, so avoid products designed for natural stone.
Do's and Don’ts
Do:
- Use microfibre cloths or soft brushes.
- Rinse thoroughly to avoid residue from cleaning agents.
Don’t: - Use abrasive pads, steel wool, or harsh chemicals like bleach or ammonia, which can damage the finish.
- Drag heavy or sharp objects across the surface to prevent scratches.
Do you do a design service?
Is there a minimum order?
Can you hold a specific slab for when I need it?
